Fujitsu Support Pack Collect & Return Service - Utvidet serviceavtale - deler...
Art no: FSP:GB3C00Z00NDNEE
- Full kontraktsperiode: 3 år
- Plassering: Avhenting og tilbakelevering
- Collect & Return Service
Collect-&-Return Service customer places a call to the help desk. If the malfunction cannot be repaired by the help desk technicians over the phone the customer will be issued with a repair number. This will trigger a pickup by one of Fujitsu Technology Solutions' transport providers. The defective unit will be collected from the customers address. After completion of the repair in a Fujitsu Technology Solutions repair-center the product will be returned to the customers premises.